From Patient Intake To Claim Closure
Patient & Case Intake
Every claim starts with the case record. The patient is registered, key information is entered, services are added, and charges are captured to generate the initial bill.
See This Step In Billgenix
Verify Patients and Bills
Before anything is submitted, the team checks it. Patient details are reviewed, billing information is verified, and payer information is confirmed, so the claim is accurate before it ever reaches the payer.
See This Step In Billgenix
Claim Submission
Once verified, the claim is sent electronically to the payer. Tracking starts the moment it's submitted, so the team always knows where the claim stands.
See This Step In Billgenix
Payer Review
The payer responds with a payment or a denial. Payments move forward for posting. Denials get flagged immediately, with the reason surfaced so the team knows exactly what action to take next.
See This Step In Billgenix
Payment Received & Claim Closed
On approved claims, payment is received, posted to the account, and the claim is closed. No chasing, no separate tracking, it's all tied to the same record.
See This Step In Billgenix
Denial Review & SBR Resubmission
A denial isn't the end of a claim, it's the start of a fix. The reason is analyzed, coverage and payer details are re-verified, corrections are made, and the corrected claim goes back out as an SBR.
See This Step In Billgenix
Payment Received After SBR
Once the corrected claim is approved, payment is received, posted, and the claim is closed, recovering revenue that would otherwise have been written off.
See This Step In Billgenix
Dashboard & Reporting
The full billing cycle stays visible in one place. Teams can track claim status, review payments and denials, pull reports, and monitor performance, so decisions are based on what's actually happening, not what a spreadsheet says two weeks later.
See This Step In Billgenix



